Shipping, Lead Time & After-Sales Service

Question 1

What shipping method do you use, and can you assist with destination logistics?

Accepted Answer

We ship primarily on FOB terms, but we're happy to coordinate with your forwarder or recommend trusted logistics partners to help arrange delivery at the destination if needed.

Question 2

What happens if there's a problem with the products after they arrive?

Accepted Answer

Please contact us with photos and details as soon as possible. We will work directly with the manufacturing factory to resolve the issue promptly, whether through replacement parts, compensation, or another appropriate solution.

Question 3

Do you provide any warranty or after-sales support?

Accepted Answer

Yes. We stand behind the quality of every order and provide after-sales support for any issues arising from production quality, coordinating directly with our partner factories to make things right.