Q&A
S-Corp is a supply chain management company with 20+ years in furniture export, working with a network of long-term manufacturing partners in Taiwan, Thailand, and Vietnam, with new locations under active development. We handle factory selection, quality inspection, order management, and export logistics, giving you one point of contact for consistent quality.
Ordering directly means taking on factory vetting, inspection, and communication risks yourself, along with exposure to a single factory's capacity issues. We manage that risk centrally so you get consistent quality and reliable delivery at a controlled price.
Before every shipment, we send dedicated QC staff — or our owner personally — to inspect the goods at the factory, confirming they match the customer-approved sample and specifications before shipment, to protect your interests.
Yes — we can arrange third-party inspection (e.g., SGS/Intertek) or accommodate your own inspector on-site, depending on order size and product type. Please let us know your requirements before placing the order.
Our partner factories are located in Taiwan, Thailand, and Vietnam, with more locations under active development to improve capacity stability and product diversity. If a production source needs to change, we confirm quality consistency with a matching sample before mass production — never without your knowledge.
At this time, each order is generally produced and shipped by a single partner factory, and cross-factory consolidation is not yet available. As our factory network continues to expand, we will evaluate this option in the future.
We operate on FOB terms for all orders. Payment is typically structured as a 30% deposit upon order confirmation, with the remaining 70% balance due upon receipt of the copy bill of lading. The original B/L is then released to the customer (telex release) once final payment is settled.
Lead time is generally around 4-5 weeks (about one month) after order confirmation, though this can vary depending on our partner factories' production schedules and order volume at the time. MOQ varies by product and can be discussed based on your specific requirements.
Yes. We welcome customers to provide their own drawings and specifications. Our team works closely with you to refine and optimize the design, then sources the most suitable factory to produce it.
No. Your designs and specifications are kept strictly confidential. For customers who require it, we are happy to sign a non-disclosure agreement (NDA) to protect your intellectual property.
Yes, we support both OEM (manufacturing to your specifications) and ODM (co-developing new product designs together) models, tailored to each customer's needs.
We ship primarily on FOB terms, but we're happy to coordinate with your forwarder or recommend trusted logistics partners to help arrange delivery at the destination if needed.
Please contact us with photos and details as soon as possible. We will work directly with the manufacturing factory to resolve the issue promptly, whether through replacement parts, compensation, or another appropriate solution.
Yes. We stand behind the quality of every order and provide after-sales support for any issues arising from production quality, coordinating directly with our partner factories to make things right.